Terms and Conditions

All products purchased through John Austin Antiques are covered by my 14 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the product to me within 14 days of your order date and I will refund you for the product. Please include a brief letter including your name and address and an explanation as to why you are returning the item(s). Please note I do not refund your postage.

If the reason for your return is due to breakage/damage in transit, please take photos of the product in its original packaging and email these to me at antiquesjohn1@gmail.com as I will require these to make a compensation claim from the postal service used.

Thank you for your understanding and acceptance of my terms.